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Customer Survey Form

 
     
 
 
 
 
   
“Your insight will help us serve you better”

Dear Client,
Please grant us some time to fill the below survey.


Company Name:

No. Question Your Answers
Always Frequently Rarely
1

Reaching the person in charge is easy and quick.

2

The person receiving your call polite and patient.

3

The person receiving your call clearly understands your needs.

4

The employee in charge provides you with many offers that meet your requirements.

5

The employee on the phone gives you all the details needed in one phone call.

6

The reservation procedures take a reasonable period of time.

7

The employees are flexible towards changing your reservations itinerary.

8

From past experiences/ was the service provided as expected.

9

Accounting procedures (if applicable) were easy and clear.

10

Our Sales services are up to your expectations.

11

Dealing with our company is convenient.

12 Our company will be your first choice in providing you with the services you need.

Suggested Recommendations :

 

Name :

  Email :
             
Position :   Date :  
             
       
       
 

      

 

Thank You for your time
Quality Assurance Department