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Customer Survey Form

 
     
 
 
 
 
   
“Your insight will help us serve you better”

Dear Client,
Please grant us some time to fill the below survey.


Company Name:

No. Question Answer
1-250 250-1000 Above 1000

1

No. of contracts with K/L last 12 months

2

No. of contracts with other companies last 12 months

 

  Always Often Rarely

3

Getting the person in charge by phone is easy and quick.

4

The person receiving your call is kind and patient.

5

The employee on the phone give you all the details needed in one phone call.

6

Our company holds enough experience to fulfill your needs.

7

Our company provide you with the needed information about your shipment on time.

8

Do our company advise you with the suitable arrangements for your custom declaration.

9

Do you receive all the documents (receipts, packing list, any other documents) along with you custom declaration.

10

The procedure take acceptable time to provide the service.

11

The company is committed to appointments and obligations

12

Our prices competes market prices

13

Our employees are flexible towards changes within your needs.

14

Dealing with the company was comfortable.

15

Our company will be your first choice in providing you the services you need.

Recommendations:

Name :

  Email :
             
Position :   Date :  
             
       
       
 

      

 

Thank You for your time
Quality Assurance Department