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Customer Survey Form

 
     
 
 
 
 
   
“Your insight will help us serve you better”

Dear Client,
Please grant us some time to fill the below survey.



Company Name:

No. Question Answer
1-250 250-1000 Above 1000

A

No. of containers shipped with Ammon (last 12 months).

B

No. of containers shipped with other companies (last 12 months).

 

  Always Often Rarely

1

Dealing with our company is your first choice.

2

Your needs are covered through our company services.

3

Getting the person in charge on the phone is easy and quick.

4

Person receiving your calls is skillful, patient and polite.

5

Person receiving your calls fully understands your needs.

6

Person in charge has enough knowledge and expertise to provide you with all needed and accurate information.

7

The Sales department is courteous, helpful and professional.

8

The Manifest\Export department is courteous, helpful and professional.

9

Time needed to complete all procedures is acceptable.

10

Our company overcomes the problems simply and efficiently.

11

Our company is committed to its responsibilities and obligations.

12

After sales services stands up to your quality standards.

13

The transit time presented by our shipping line meets your requirements

14

Dealing with the company was comfortable.

15

Prices offered by our shipping line are competitive in the market.

Recommendations:



Name :

  Email :
             
Position :   Date :  
             
             
       
 

      

 

Thank You for your time
Quality Assurance Department